Paintball FAQs

Booking

Q. When should we book?
A. As far in advance as possible. We will always try place your booking on to one of our sites no matter what the notice however this will be subject to availability.

Q. What days of the week can I play?
A. Seven days a week, however there is limited availability Monday to Friday. If you want to play during the week please contact one of our customer service agents.

Facilities

Q. Are showers available?
A. No, due to our sites being in remote locations there is no running water on the paintball sites and therefore we can not provide showering facilities.

Q. Is there a safe lock-up storage on-site for valuables?
A. On some of the sites there will be facilities to store your valuables. However these items will be left at your own risk. We suggest where possible to bring as few valuables as possible and where possible store these valuables in a locked car.

Q. Does the site accept credit cards?
A. Yes all sites accept credit cards. We suggest that you always bring some cash along just incase the machine is broken.

Food

Q. Can we bring alcohol?
A. No. Any players trying to bring alcohol onto site will be asked to leave.

Q. Do you cater for vegetarians?
A. Any site that provides lunch will provide a vegetarian alternative however this must be booked in advance.

Q. What does lunch include?
A. Each site has there own lunch options but you can expect to receive the likes of a burger, hot dog or pasta on site.

Games

Q. How many games will we play?
A. Paintball is an ALL DAY event, and trust us, at the end of the day you still won’t want to leave! You will play 4 scenarios in the morning, then a break for lunch to refuel, and a further 4 scenarios in the afternoon.

Q. Do you offer half-day sessions?
A. All our packages offer you a full day of paintball. If you decide to leave early then that is ok. A usual paintball day finishes at around 3:30pm however some groups leave earlier due to other commitments for the rest of the day.

Q. Can I bring or use my own equipment?
A. No. All our sites have safety tested their equipment to make sure the meet all the relevant health and safety requirements, required by law and so therefore they will only allow you to use their equipment and paint. Also it is unfair to other customers for some players to be using one type of equipment and another customer using another type of equipment, so everyone has to use the same equipment.

Q. What happens if it rains?
A. Paintball is an outdoor event designed to go ahead in all weather conditions, however, should the weather be very bad then feel free to contact the site with the number provided in your confirmation letter just to double check if the game will still be played.

Q. How long does my day-out last?
A. A usual paintball day starts between 9 and 10 am and finishes between 2 and 4 pm.

Q. What is the maximum group size?
A. There is no maximum group size limit however if your group is over 50 players be sure to call before booking as some sites require advance notice for large group availability.

Q. What is the minimum / maximum age limit?
A. The minimum age at most sites is 12 years old however some sites are as old as 16 years old. Any group member under 16 will be required to sign a parental consent form which is available by contacting Nationwide Paintball. There is no maximum age limit however paintball can be a physically demanding event and we suggest that you consider this factor when choosing to book.

Q. Can I bring spectators to watch the games?
A. Paintball is unfortunately not a spectator event and non-players will be required to sit in the safety zone while other group members are playing. If you want to bring other people along then please advise Nationwide Paintball at the time of booking.

Q. What should I tell everyone in the group to bring with them?
A. You should ensure that each player has sturdy footwear, suitable for a woodland environment, and loose comfortable clothing. You should also tell each member of the group to bring money/credit/debit cards for any extra paintballs they may wish to purchase as well as any refreshments they may wish.

Q. What happens if not all my group members show up?
A. If any members do not attend then their payments will be lost. All products and payments are non refundable and non transferable.

Q. What kind of clothing and footwear should I wear to the site?
A. We suggest that you try to wear older clothes as the paint might get through the overalls provided. You should always try to wear boots where possible however a sturdy trainer is a suitable alternative. Paintball is an outdoor activity so please bring suitable clothing for the weather on that day.

Q. How many players are assigned to each team?
A. This can vary depending on how many players we have on site that day. A general team size is between 10 and 20.

Q. Can all the members of my group be on the same team?
A. We always try to divide groups in two so that you get that chance to play with friends and shoot friends. If this group is large enough to create two teams we will try when possible to do this. However, if this is not possible we will mix you with another group to create the optimal group size.

Paint

Q. Can we use our own paintballs?
A. No, you can only use the paintballs sold on the site that day. This is for safety purposes.

Q. Can we buy a bulk purchase of paint?
A. Yes you can buy extra paint in advance with your Nationwide Paintball booking. The cost will vary from site to site.

Q. Can we buy extra paint on the day?
A. Yes you can buy extra paintballs on the day. Prices range from £5 per 100 to £12 per 100.

Q. Will I need to buy more paint?
A. Yes. On average, players tend to use around 400-600 paintballs over the course of a full day. Depending on your booking arrangement and what package you select, you can receive a pack of 100 paintballs per person for your deposit, but any further paintballs are the responsibility of individual players. These can be purchased on the day at a cost range from £5 to £12 per 100 depending on the venue.

Q. Can I use paintballs purchased from group members who don't show?
A. No, all non attendees deposits and products are non transferable.

Times

Q. What happens if my group is late?
A. When arriving you should call ahead to tell the site manager so that they can best prepare for your arrival, be aware that when arriving late you may miss games and might have to wait before being booked in.

Q. Can I arrive later than the start time?
A. No, if you do arrive late then you may find that the site manager might have to make you wait until lunch before being able to book you in. When you are running late please call ahead so that the site manager can try to prepare for your arrival. By calling ahead this does not mean that you will be seen straight away on arrival, you may have to wait for a period of time before the site manager can get you booked in.

Q. Can I leave the game early?
A. Yes, you are under no obligation to stay to the close of the paintball site but if you leave early then any games that you may have left will be lost.

Q. What time should we arrive?
A. Sessions start between 9am and 10am, depending on which venue you choose to play at. It is essential that you arrive at least a half-hour before the listed start time so that we can get you checked in and kitted out in time for your game.

Transport

Q. What public transport is available to the site?
A. Most paintball sites are in remote woodlands and so are not generally close to public transport facilities. The best way to get to paintball sites is by private transport (car, taxi or mini-bus hire).

Vouchers

Q. What is the minimum number of players I can bring with me?
A. There is no minimum to use your voucher so you are welcome to come along with as many of few people as you like (subject to availability) Don't worry, all you need to do is phone our office as soon as you can and let us know how many players will be attending. If you make your original booking for only a small group, you can always add extra players if more people are interested, as long as we have spaces available. Always call us to add on additional players as soon as you can, this will avoid any confusion on the day and will ensure your day runs smoothly from the outset.

Youth

Q. Is proof of age required to show for youth players?
A. Yes we would ask that any players under the age of 16 provide us with proof of age.

Q. Do parents have to stay on site with their children?
A. No, parents can drop off their children and come back and collect them.

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